1. Introduction Welcome to SPRING SERENADE LIMITED. We are dedicated to protecting the privacy of the parents, guardians, and families who shop with us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our children’s clothing and shoes.
2. Children’s Privacy While we sell children’s products, our website and services are intended for purchase by adults. We do not knowingly collect personal information directly from children under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete it.
3. Information We Collect To provide you with a seamless shopping experience, we collect:
- Personal Information: Your name, shipping/billing address, email address, and phone number.
- Payment Information: Securely processed via our payment gateways. We do not store your full credit card details.
- Usage Data: Device information, IP address, and browsing activity to help us improve our website.
4. How We Use Your Information We use your data to:
- Process and deliver your orders for kids’ apparel and footwear.
- Send order confirmations, shipping updates, and respond to customer service inquiries.
- Send promotional emails about new seasonal collections or sales, which you can opt out of at any time.
- Screen for potential fraud or risk.
5. Sharing Your Information We only share your information with trusted third parties necessary to run our business, such as shipping carriers and secure payment processors. We never sell your personal data.
